‫Now let's pretend you've asked yourself the most important question when communicating and sharing your
‫work.
‫Who is it for you?
‫Communicating with people on your team.
‫So a.k.a your boss, project manager, or your team mates?
‫Now something you should know is that all non-technical problems are communication problems, and often
‫you find these harder to solve than the actual technical problems.
‫You see technical problems and technical challenges, unless bounded by the laws of physics, have a
‫finite solution.
‫But if you've ever had experience working with other people, you realize communication problems don't.
‫And so going back to our most important question, after asking yourself, who's it for, a question
‫you should follow up with is What do they need to know?
‫Now the reason being is because what your team mates may need to know might be different to what your
‫manager needs to know.
‫And when answering this question for yourself, what do they need to know?
‫Lean on the side of excess and write it down for later.
‫The worst case is you figure out what's not needed.
‫I've listed out some options here, but this could be an endless list.
‫You could ask yourself what's in the way?
‫What have you done?
‫What you're doing next?
‫Who else could help?
‫Whatnots needed what's not clear.
‫And you'll see this writing it down as a recurring theme in this section, because writing helps to
‫clear up your thinking.
‫You may have lots of thoughts about what do they need to know?
‫But without documenting them down, you'll never have a historical record of where you were right and
‫wrong.
‫Now, let's say we're talking about the project manager, the boss or the senior or the lead on a team
‫and your project manager.
‫Amber We're going to use Amber as an example.
‫She has a mission.
‫Aside from taking care of you and your team, she's determined to keep the project running on time.
‫This one's the time one and on budget.
‫And this translates to keeping obstacles out of your way.
‫So Amber's questions will often come in the form of some kind of what's holding you back.
‫And now it should go without saying, honesty is your best friend here.
‫Life happens when challenges come up.
‫When roadblocks come up, Amber should know about them.
‫That's what she's there for.
‫She's there to help oversee and figure out these challenges.
‫She's there to connect you with the right people who might be able to help.
‫So when preparing a report, align it to the questions and concerns your project manager, boss, senior
‫or lead may have in our case.
‫Amber, if you've asked yourself, what does Amber need to know, start with those answers, write them
‫down.
‫What's getting in your way?
‫How can she help you out?
‫Now, in the next video, let's think about how you might communicate with your teammates.
‫So the people sitting right next to you or maybe the people in the group chat.