Attention: Elastix is the old name of Issabel. Elastix is no longer available as open source software. Issabel is the fork from Elastix and independent software project. The course may contains Elastix term because course was created when Elastix was open source. Now its converted to Issabel.

Course Project Scope of Work.

Mr. Thomas has recently opened a new business located in east New York city and requires a phone system to be deployed in his office. He has 2 sales persons, 1 accountant and himself. He also opened his business branch in south London and require two more phone extensions for sales professionals.

- He needs the below phone system services.
- 2 hard phone extensions.
- 2 soft phone extensions.
- To be able to make local PSTN calls
- To be able calls between East New York office and South London Office as free extensions calls.
- Welcome Greeting message on incoming calls.
- Opening and closing business hours.
- Sales ring group.
- Voicemail, Voicemail to email for accountant.
- Mr. Thomas wants to forward the call on his mobile phone if not answered on his extension. Follow Me.

Phone Network Diagram.